We are all at different stages in our development; therefore, our programs range from one-hour workshops to a full six-week Personal Development Course and can be tailored to your specifics needs or interests. These development programs greatly increase professional success as well.
Building Blocks – Ala Carte Menu
The Image of Success
Your outward appearance, demeanor and ability to communicate directly affect your on and off-the job performance.
- Create positive, lasting first impression.
- Acquire non-verbal, verbal and written skills that impact your success.
- Explore social graces, introductions and mingling, male/female roles, and multi-cultural etiquette.
- Learn how to conduct business over lunch or dinner.
- Coordinate an outstanding wardrobe within your budget.
Communicating With Confidence
- Understand the dramatic impact your non-verbal signals have on all relationships.
- Learn the various communication traps and how to avoid them.
- Acquire new skills for handling complaints and working with uncooperative people.
- Appraise situations and motives and how to give and receive constructive criticism.
- Become proficient in your electronic etiquette so crucial in today’s marketplace.
How to Build Superb Customer Service
- Sharpen your telephone and speaking skills.
- Determining your “people handling ability”.
- Learn how mirroring can win people over.
- Gain solid techniques for writing more effective correspondence and messages.
- Uncover communication traps and feedback techniques for exceptional communication.
- Become aware of formatting, legal and privacy issues related to emails, voicemail and faxes.
Career Transition Techniques
- Learn excellent presentation skills and interviewing techniques to give you the competitive edge.
- Attain effective job search tips, writing winning resumes and cover letters.
- Promote yourself as a “skills merchant”
Professional Protocol & Dining Etiquette
- Front line professionals reflect directly on the bottom line of a business. Companies are recognizing that etiquette and protocol are a form of business intelligence.
- Acquire helpful hints on tipping, seating, eating “tricky” foods and serving.
- Learn ways to project yourself and communicate in a group, including preparing your 30-second commercial.
- Observe how to properly conduct business over lunch or dinner.
- Get the latest on international cultures, business cards, introductions.
5- WEEK CHARM SCHOOL CRASH COURSE
Programs are for two hours once per week for five weeks.
You Are Special,
We open this five-week session emphasizing your own seeds of greatness and you don’t have to settle for less. Recognize your value, discover your passion and run in hot pursuit towards it. You can excel! We will run alongside of you and help empower you step-by-step to become more confident, successful and positive in your life, communications, self-image, relationships and career endeavors.
Communicating With Confidence
- Non-verbal signals — the good, the bad and the ugly. Learn the silent, yet powerful, messages that form lasting impressions.
- Professional protocol: conversation tips, introductions & mingling, male/female roles, business correspondence, business cards, doing business with different cultures
- How to speak with style and project a winning attitude
Dining Etiquette
- Business entertaining including conducting business over lunch or dinner
- Host and guest duties for formal and casual events
- Silverware and napkin savvy, seating, conversations
- American and Continental styles of eating
- Receptions, toasts and other special events
- Eating various kinds of foods plus Dining Do’s and Don’ts
The Image of Success
Your outward appearance, demeanor and ability to communicate directly affect your on and off-the job performance. Session includes:
- Coordinating an outstanding wardrobe within your budget
- The scoop on business casual
- Transforming figure and color analysis
The Mini-makeover for a Polished, Professional Appearance
- Hair and nail care, diet and nutrition
- Individual quick and effective makeup and wardrobe make-overs
Pageants & Finishing programs for Ladies from 7-70
- Stage, Interview, Appearance, Public Relations